Abstract:
There is an increased interest in developing better user interfaces by means of different technologies because capabilities of user interface add a lot to the information technology (IT) adoption process. The purpose of the study is to develop a taxonomy for the characteristics of technology adoption process and a research framework that addresses how the product design features and various aspects of technology adoption process influence user preference and intention towards using a product. This study is based on a theoretical background review, prior empirical studies, previously defined technology acceptance models, and user satisfaction models. Proposed taxonomy and framework have been developed by series of observations: in-depth interviews, a brainstorming session, and an expert focus group. In order to test the proposed framework, an experimental study including a questionnaire was designed. The study’ results highlight the effects of product design features on user preferences and antecedents of user intention about using the product. The results will be important to developers who want to create interfaces that stimulate mental processes of users, improve an effective, efficient, and intelligent machine interaction, facilitate user acceptance, and assist product utilization.
