Influence of information and communication technologies (ICT) on leader-follower relations, leader behavior and follower's positive work attitudes

Abstract

This study presents a model aimed to show influence of situational and orientational factors on leader-follower relations and leader behavior through the mediation of ICT usage by leader and follower, and influence of ICT usage by leader and follower on follower’s positive work attitudes through the mediation of leader-follower relations and leader behavior. The model was tested by utilizing sales representatives from the pharmaceutical sector in Turkey. Mediated multiple regressions based on follower perceptions were implemented. The results supported the hypothesized relations building the model. Study findings indicate that ICT usage by leader and follower mediates situational and orientational factors’ influence on leader-follower relations and leader behavior, and its influence on follower’s positive work attitude is mediated by leader-follower relations and leader behavior.