Browsing M.A. Theses by Subject "Consumer satisfaction."

Now showing items 1-2 of 2

An analysis of choice criteria for star-hotels and holiday villages among domestic tourists

Uğraş, Ayla. (Thesis (M.A.) - Bogazici University. Institute of Social Sciences, 1997., 1997.)

Tourism has a serious impact on the economic and social life of most countries and Turkey is among them with its growing tourism industry. However, foreign demand strictly depends on political and economic events and the ...
Consumer complaining behavior for local public bus service in İstanbul

Ergüvenç, Ayşe Nilgün Bolcakan. (Thesis (M.A.)- Bogazici University. Institute for Graduate Studies in Social Sciences, 1984., 1984.)

This is an exploratory study to examine consumer satisfaction, dissatisfaction and complaining behavior in relation to local public bus service. Reasons for dissatisfactiony levels of dissatisfaction, reasons for not ...

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